At pkr47, the privacy and security of your personal information is not an afterthought — it is a core part of how we operate. This Privacy Policy explains in plain, direct language exactly what data pkr47 collects from Pakistani players, how we use it, who we share it with, how long we keep it, and what rights you have over it. We believe you deserve to know, and we have written this policy so you actually can.
pkr47 collects only the personal data genuinely necessary to provide our services, verify your identity, process payments, and comply with regulatory obligations. We do not collect data speculatively or for undisclosed purposes.
All personal data held by pkr47 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Our systems undergo regular independent security audits. We apply role-based access controls so only authorised staff can access your data.
pkr47 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is shared with third parties only where strictly necessary to operate the platform, as detailed in this Policy.
pkr47 does not hold your data indefinitely. We apply defined retention periods to each data category based on legal obligation and operational necessity. When the retention period expires, your data is securely deleted or anonymised.
You have legally enforceable rights over your personal data — including the right to access, correct, delete, and restrict its processing. pkr47 acknowledges these rights and provides clear channels to exercise them, detailed in Section 9 of this Policy.
Where pkr47 shares your data with third parties — such as payment processors like JazzCash and EasyPaisa, or game providers — we disclose this clearly and ensure all third parties are contractually bound to protect your data to equivalent standards.
This Privacy Policy ("Policy") is issued by pkr47 and applies to all personal data processed in connection with the pkr47.biz platform, including the website, all associated subdomains, and any mobile-optimised versions thereof (collectively, the "Platform").
The following definitions apply throughout this Policy:
This Policy applies to all Users of the pkr47 Platform regardless of their location. By using pkr47 or creating an Account, you acknowledge that you have read and understood this Policy and consent to the processing of your Personal Data as described herein.
pkr47 acts as the Data Controller in respect of all Personal Data collected and processed through the pkr47 Platform. As Data Controller, pkr47 determines the purposes and means of processing Personal Data and is responsible for ensuring that processing is carried out in accordance with applicable data protection law and this Policy.
For all data protection enquiries, requests to exercise your rights, or concerns about pkr47's data handling practices, you may contact pkr47's designated Data Protection contact at [email protected]. pkr47 aims to acknowledge all data protection enquiries within 5 business days and to provide a substantive response within 30 days.
Pakistani Users: pkr47 is committed to treating the personal data of Pakistani users with the same standards of care and protection as users in jurisdictions with formal statutory data protection frameworks. The commitments set out in this Policy apply fully to all Pakistani users regardless of local legislative requirements.
pkr47 collects Personal Data across several categories, depending on how you interact with the Platform. The following table sets out the specific data types collected within each category:
| Data Category | Specific Data Types | Required? |
|---|---|---|
| Registration Data | Full legal name, date of birth, mobile number, username, password (hashed), city of residence | Mandatory |
| Identity Verification (KYC) | CNIC number, CNIC scan or photograph, selfie photograph, proof of address document | Mandatory (at withdrawal) |
| Financial Data | JazzCash/EasyPaisa account numbers, bank account details (IBAN), USDT wallet addresses, deposit and withdrawal history, transaction amounts | Mandatory (for transactions) |
| Gaming Activity Data | Bet history, game session logs, casino game history, slot spin records, win/loss records, wagering data | Automatic (platform operation) |
| Technical Data | IP address, device type, operating system, browser type and version, device identifiers, session timestamps, login history | Automatic (platform operation) |
| Communication Data | Support ticket contents, live chat transcripts, email communications, complaint records | Where you contact us |
| Marketing Preferences | Consent records, communication channel preferences, promotional opt-in/opt-out status | Optional |
| Responsible Gaming Data | Self-imposed deposit limits, loss limits, session limits, self-exclusion records, cooling-off period records | Where you set limits |
Sensitive Data: pkr47 may process CNIC data and financial data as part of its KYC and anti-money-laundering obligations. This data is classified as sensitive and is subject to enhanced security measures and access controls within pkr47's systems. It is not used for any purpose beyond identity verification, fraud prevention, and regulatory compliance.
pkr47 collects Personal Data through the following methods:
The majority of Personal Data pkr47 holds is provided directly by you when you: create your pkr47 Account; complete the KYC verification process; make a deposit or request a withdrawal; place a bet or play a casino game; contact pkr47 customer support; or set responsible gaming limits on your Account. You are in control of what you provide, but note that certain data is mandatory for Account creation and withdrawal processing.
When you access and use the pkr47 Platform, technical data is automatically collected by our systems. This includes your IP address (which may indicate your approximate geographic location), the device and browser you are using, the pages you visit on pkr47, the time and duration of your sessions, and the betting and gaming actions you take. This data is essential to platform operation, security monitoring, and fraud prevention and cannot be disabled without restricting your access to pkr47.
When you use JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT to deposit or withdraw, pkr47 receives transaction confirmation data from these payment processors sufficient to credit or debit your Account. pkr47 does not store full payment credentials beyond what is necessary for transaction reconciliation and regulatory reporting.
pkr47's casino game portfolio is powered by third-party game providers including Pragmatic Play, PG Soft, Habanero, and others. These providers may transmit game session data — including game outcomes and bet amounts — to pkr47 for settlement and account crediting purposes. Game providers operate under their own privacy policies and pkr47 requires all game providers to maintain equivalent data protection standards.
pkr47 uses cookies and similar tracking technologies on its Platform. Full details of the cookies used, their purposes, and how to manage them are set out in Section 10 of this Policy.
pkr47 processes your Personal Data on the following legal bases, which vary depending on the specific processing activity:
pkr47 uses your Personal Data for the following specific, disclosed purposes only:
Creating and maintaining your pkr47 Account; authenticating your identity when you log in; processing deposits and withdrawals via your chosen payment methods (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT); settling bets and crediting casino game winnings; and providing access to all pkr47 platform features including cricket betting markets, live casino, and slots.
Verifying your age (minimum 21 years) and identity through the KYC process; complying with anti-money-laundering (AML) and counter-terrorist financing (CTF) obligations; maintaining transaction records for regulatory reporting purposes; and responding to lawful requests from regulatory authorities or law enforcement agencies where pkr47 is legally obligated to do so.
Detecting, investigating, and preventing fraudulent activity, bonus abuse, money laundering, identity theft, and unauthorised account access; monitoring betting patterns for integrity concerns; identifying and closing duplicate accounts; and protecting the security and integrity of the pkr47 Platform and its player community.
Monitoring gaming behaviour to identify potential indicators of problem gambling; administering self-imposed responsible gaming tools (deposit limits, loss limits, session alerts, self-exclusion); fulfilling obligations under pkr47's responsible gaming framework; and engaging with users who exhibit patterns suggesting gambling-related harm.
Responding to enquiries, support tickets, complaints, and disputes; investigating reported issues with your Account, payment transactions, or game outcomes; and maintaining records of support interactions for quality assurance and dispute resolution.
Analysing aggregated and anonymised platform usage data to understand how pkr47's services are used, identify areas for improvement, develop new features, and optimise the user experience. Individual users are not identifiable from the aggregated analytics data used for this purpose.
Sending promotional offers, bonus notifications, new game announcements, and pkr47 service updates to Users who have opted in to receive marketing communications. pkr47 does not send unsolicited marketing messages. All marketing communications include a clear opt-out mechanism and you may withdraw consent at any time — see Section 14 for full details.
Purpose Limitation: pkr47 will not use your Personal Data for any purpose beyond those listed in this Section without first notifying you and, where required, obtaining your consent. If pkr47 intends to process your data for a new purpose that is materially different from those disclosed in this Policy, it will update this Policy and notify you accordingly.
pkr47 does not sell your Personal Data to any third party. pkr47 shares your Personal Data with third parties only in the following defined circumstances, and only to the extent strictly necessary for each purpose:
When you make a deposit or request a withdrawal, pkr47 shares necessary transaction data with the relevant payment processor — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT network participants. The data shared is limited to that necessary to initiate and confirm the transaction. Each payment processor operates under its own privacy policy and is responsible for its own data handling practices.
pkr47's casino game library is powered by licensed third-party software providers. These providers receive pseudonymised player identifiers and game session data necessary to render games, process game outcomes, and return results to pkr47 for settlement. Game providers do not receive your full name, mobile number, CNIC, or financial details.
pkr47 may use third-party KYC service providers to assist with identity and age verification. These providers receive the identity documents and data you submit for KYC purposes and process this data on pkr47's behalf under strict contractual data processing agreements that prohibit any use beyond the verification service.
pkr47 may disclose your Personal Data to regulatory authorities, law enforcement agencies, financial intelligence units, or courts where legally required to do so — for example, in response to a lawful court order, subpoena, or regulatory investigation. pkr47 will, where legally permitted, notify you of such a disclosure.
In the event of a merger, acquisition, restructuring, or sale of substantially all of pkr47's assets, your Personal Data may be transferred to the acquiring entity as part of the transaction, provided that the acquiring entity agrees to honour the commitments made in this Policy.
Data Processing Agreements: All third parties to whom pkr47 transfers Personal Data as a Data Processor are required to enter into binding data processing agreements obligating them to: process data only on pkr47's instructions; implement appropriate technical and organisational security measures; not transfer data to further third parties without pkr47's prior written authorisation; and cooperate with pkr47's audit rights.
pkr47 retains your Personal Data for defined periods based on the nature of the data and the purpose for which it was collected. The following retention schedule applies:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of Account + 5 years after closure | Legal obligation (AML/regulatory) |
| KYC / Identity Documents | 5 years from date of verification or account closure (whichever is later) | Legal obligation (AML) |
| Financial Transaction Records | 7 years from date of transaction | Legal obligation (financial regulations) |
| Betting & Gaming History | Duration of Account + 3 years after closure | Legitimate interests (dispute resolution) |
| Technical / Log Data | 13 months from collection | Legitimate interests (security) |
| Customer Support Records | 3 years from interaction date | Legitimate interests (dispute resolution) |
| Marketing Consent Records | Duration of consent + 3 years | Legal obligation (consent audit trail) |
| Self-Exclusion Records | Minimum 5 years from exclusion date | Responsible gaming obligations |
At the end of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Anonymised data — which cannot be used to identify any individual — may be retained indefinitely for aggregate analytics and service improvement purposes.
You have the following rights with respect to your Personal Data held by pkr47. To exercise any of these rights, contact [email protected] with your Account mobile number and the specific right you wish to exercise. pkr47 will respond within 30 days.
Identity Verification for Rights Requests: To protect your data from unauthorised access, pkr47 may verify your identity before responding to a data rights request. This may involve confirming your registered mobile number or Account username. pkr47 will not charge a fee for legitimate rights requests and will always respond within 30 calendar days.
Cookies are small text files placed on your device when you visit a website. They serve various functions, from keeping you logged in between sessions to helping pkr47 understand how players use the Platform. pkr47 uses first-party cookies (set directly by pkr47.biz) and may use third-party cookies set by service providers such as analytics and game providers.
You may manage or delete cookies through your browser settings at any time. However, disabling strictly necessary cookies will prevent you from logging in to your pkr47 Account and using the Platform. Disabling analytics or functional cookies may affect your experience on pkr47 but will not prevent you from accessing the core Platform features. Most browsers allow you to view, delete, and block cookies through their privacy or settings menus.
pkr47 implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction:
Notwithstanding these measures, no internet transmission or electronic storage system is 100% secure. Users are responsible for maintaining the security of their own Account credentials and devices used to access pkr47.
The pkr47 Platform is strictly intended for individuals aged 21 years and above. pkr47 does not knowingly collect or process Personal Data from any person under the age of 21. If pkr47 becomes aware that it has inadvertently collected Personal Data from a person under 21, it will take immediate steps to delete that data and close the associated Account.
If you are a parent or guardian and believe that a person under 21 in your care has created a pkr47 Account or submitted Personal Data to pkr47, please contact pkr47 immediately at [email protected] with details. pkr47 will investigate and take appropriate action within 5 business days.
Age Verification: pkr47 conducts mandatory age verification as part of its KYC process before processing any withdrawal. Any Account found to belong to a person under 21 will be permanently closed and any funds held in the Account will be forfeited. pkr47 actively cooperates with responsible gaming organisations in identifying and removing underage users from its Platform.
pkr47 operates under international gaming regulations and may process or store Personal Data on servers located outside Pakistan. Where your Personal Data is transferred to countries that do not have a formal adequacy framework equivalent to international data protection standards, pkr47 ensures that appropriate safeguards are in place, including:
By using the pkr47 Platform, you acknowledge and consent to the transfer of your Personal Data to pkr47's hosting and service provider infrastructure, which may be located in jurisdictions outside Pakistan, subject to the safeguards described above.
pkr47 sends promotional and marketing communications — including bonus offers, new game notifications, PSL betting promotions, and service updates — only to Users who have explicitly opted in to receive such communications during Account registration or at a later date through their Account settings. pkr47 does not send unsolicited marketing messages.
Where you have consented to marketing communications, pkr47 may contact you via: SMS to your registered mobile number; push notifications if you have granted notification permissions; and account inbox messages within the pkr47 Platform. pkr47 does not use email as a primary marketing channel for Pakistani users given local communication preferences.
You may withdraw your consent to marketing communications at any time by: updating your communication preferences in your pkr47 Account settings; replying STOP to any SMS marketing message received from pkr47; or by contacting pkr47 support at [email protected]. Opt-out requests will be processed within 5 business days. Note that opting out of marketing communications does not affect transactional communications — pkr47 will continue to send Account-related notifications such as deposit confirmations, withdrawal updates, and security alerts regardless of marketing preferences.
pkr47 may use your gaming activity and Account data to personalise the promotional offers and game recommendations you see on the Platform. This personalisation is based on your actual playing history and preferences and does not involve automated profiling in a manner that produces significant legal effects on you. You may object to personalised promotions by contacting pkr47 support.
pkr47 reserves the right to update or amend this Privacy Policy at any time to reflect changes in its data processing practices, legal obligations, or business operations. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision.
Where changes to this Policy are material — meaning they substantially affect your rights or the way pkr47 processes your Personal Data — pkr47 will provide notice of the changes by displaying a prominent notification on the Platform and, where appropriate, by sending a notification to your registered mobile number. Your continued use of pkr47 after any amended Policy becomes effective constitutes your acceptance of the revised terms.
pkr47 recommends that you review this Privacy Policy periodically — particularly before making deposits or providing additional Personal Data — to stay informed of how your information is being protected and used.
For all privacy-related enquiries, data rights requests, or concerns about pkr47's data handling practices, please contact pkr47 through the following channels. Please clearly state the nature of your request and include your registered Account mobile number for identification purposes:
pkr47 aims to acknowledge all privacy-related communications within 3 business days and to provide a substantive response within 30 calendar days. Where a request is particularly complex or where pkr47 receives a high volume of requests, it may extend this period by a further 30 days — in which case pkr47 will notify you of the extension and the reason for it before the initial 30-day period expires.
This Privacy Policy was last reviewed and is effective from 1 January 2026. This version supersedes all prior versions of pkr47's Privacy Policy.
Our support team is available around the clock to address privacy concerns, data rights requests, or any question about how we handle your information. You can also review our Terms & Conditions and Responsible Gaming pages for further policy detail.